Frequently Asked Questions
Everything you need to know about your Private Label Mfg shopping experience.
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How do I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label and initiate your exchange or refund.
Are your garments true to size?
Most of our pieces follow standard US sizing. However, since we offer various fits from slim to oversized, we highly recommend checking the specific size guide located on each product page for exact measurements.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Afterpay.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your delivery in real-time.
Do you offer wholesale or private label services?
Yes, we specialize in bulk manufacturing and private label branding. Please contact our wholesale department through the 'Contact Us' page for information regarding minimum order quantities and custom design services.